FAQs

ABOUT THE ROOMS AND HOTEL FACILITIES

Maximum of 2 adults and one child under 6 years old, sharing the existing beds.
Yes, only for selected room types and subject to availability. Charges apply.
Yes, especially when you book directly with us provided there are sufficient rooms available.
We are sorry but pets are not allowed in the hotel.
We are sorry but we do not have both of these facilities in the hotel.

ABOUT THE LOCATION

It’s simple. Do refer to our location section.
The nearest train station is Bugis MRT (East-West and Downtown line) about 485m away or 5 minutes’ walk. It also takes approximately 24 minutes from the airport to the hotel by car.
We are sorry but parking is not available at the hotel. However, the nearest parking areas are available at Liang Seah Street and Tan Quee Lan Street.

RESERVATIONS ENQUIRIES

Do reach our reservations department and we are able to place you a booking (except for in-demand dates / peak periods) in which we will hold the booking until 3pm of the arrival date. After which, the booking will be released.
For non-refundable bookings, a valid credit card must be used to pay at the time of booking. For flexible bookings, we will hold the given credit card for 1 night rental as guarantee. The guest can settle the deposit and rental upon check-in by cash.

Unfortunately, we do not  provide refunds for shortening of guest stays.

If you are booking on behalf of your friend, you will need to fill-up a 3rd-party authorization form.

STAY MORE, SAVE MORE

Stay 7 Nights, Pay For 6 Nights Only

Direct booking on our website, stay 7 nights and only pay for 6 nights.

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